At Home of Faucets Limited, we are committed to ensuring customer satisfaction. If you're not completely satisfied with your purchase, we offer the following return and exchange policy:
30-Day Return and Exchange Policy
1. Eligibility for Returns and Exchanges:
- Items must be returned or exchanged within 30 days from the date of purchase.
- Products must be unused, in their original packaging, and include all accessories, manuals, and documentation.
- Please note that final sale items, customized products, or items marked as non-returnable are not eligible for returns or exchanges.
2. Return and Exchange Process:
- To initiate a return or exchange, please contact our customer service team at +1 876-492-4810.
- Your receipt for your order should be presented.
No Refund Policy
Effective Date: June 21, 2025
At Home of Faucets Limited, we appreciate and value your business. However, due to the nature of our products, we adhere to the following no refund policy:
1. No Refunds:
- All sales are final, and we do not offer refunds on purchases.
- This policy applies to all items unless the item is defective or incorrect.
- In the case of defective or incorrect items, we will gladly provide an exchange or store credit.
2. Exchanges and Store Credit:
- Customers may exchange items within 30 days of purchase for an item of equal or lesser value.
- Store credit will be issued for returns of defective or incorrect items and can be used towards future purchases.
3. Management Approval:
- This policy is subject to management approval and may be modified or amended at any time.