Return, Exchange, and Refund Policy

At Home of Faucets Limited, we are committed to ensuring customer satisfaction. If you're not completely satisfied with your purchase, we offer the following return and exchange policy:

30-Day Return and Exchange Policy

1. Eligibility for Returns and Exchanges:

- Items must be returned or exchanged within 30 days from the date of purchase.

- Products must be unused, in their original packaging, and include all accessories, manuals, and documentation.

- Please note that final sale items, customized products, or items marked as non-returnable are not eligible for returns or exchanges.

2. Return and Exchange Process:

- To initiate a return or exchange, please contact our customer service team at +1 876-492-4810.

- Your receipt for your order should be presented.


No Refund Policy

Effective Date: June 21, 2025

At Home of Faucets Limited, we appreciate and value your business. However, due to the nature of our products, we adhere to the following no refund policy:

1. No Refunds:

- All sales are final, and we do not offer refunds on purchases.

- This policy applies to all items unless the item is defective or incorrect.

- In the case of defective or incorrect items, we will gladly provide an exchange or store credit.

2. Exchanges and Store Credit:

- Customers may exchange items within 30 days of purchase for an item of equal or lesser value.

- Store credit will be issued for returns of defective or incorrect items and can be used towards future purchases.

3. Management Approval: 

- This policy is subject to management approval and may be modified or amended at any time.